Outsourcing is a process where an organisation sub-contracts certain functions or processes within a business to a specialist, third-party Company. These activities are something that we often do in our…
The Future of IT Outsourcing
The market for IT outsourcing is set for continued growth. This is as a result of companies looking to reduce costs and focus on key areas that affect their business….
Why IT Outsourcing?
The main reason to outsource the IT department is generally to reduce business costs and benefit from the expertise that an outsourcing company can provide. Managing technology is a complicated…
Types of IT Outsourcing
There are a number of different IT areas that can be outsourced depending on an organisation’s requirements and size. IT outsourcing agreements may include all of an IT department, or…
Benefits of IT Outsourcing
Organisations can gain a number of benefits by outsourcing their IT function. Cost reduction. Many IT outsourcing companies are able to provide certain IT services for less money. This is…
Pitfalls of IT Outsourcing
There are many risks associated with outsourcing that should be considered when planning to outsource some functions. Loss of flexibility in reacting to changes in business conditions. It is impetrative…
Steps to planning IT Outsourcing
You must be absolutely clear as to why you are considering an IT outsourcing agreement. Make sure that terms are defined, objectives and SLAs are clear and that all…
Steps to Implementing an IT Outsourcing agreement
Step one In the initial phase, an organisation must ask: Why do we want to work with an outsourcing company? What are the risks? Do the benefits outweigh the risks?…
FAQs
What is outsourcing? Outsourcing is a process by which an organisation sub-contract certain functions or processes within a business to a specialist, third party, company. Many organisations, and to some…
Summary of IT Outsourcing
Any IT outsourcing agreement should be dynamic as it must continually reflect the needs of the business and changing requirements of the IT department in order to reflect this. IT…