BPO stands for Business Process Outsourcing.Outsourcing is a system whereby an organisation can sub-contract certain areas of work or processes to a specialist third party organisation. BPO or outsourcing is…
The Future of Business Process Outsourcing
The future is set for continued positive growth within the field of business process outsourcing (BPO). This is driven generally (but there are other reasons) by cost reduction. Forrester Research…
Why Business Process Outsourcing?
The main centres for business process outsourcing are India and the Far East, as well as Eastern Europe. In these regions there are pools of low cost and highly educated…
Types of Business Process Outsourcing
Human Resources (HR) Most companies need HR or personnel services to recruit new staff, implement new procedures and processes, draft employment contracts etc. Because HR legislation is updated regularly, and…
Benefits of Business Process Outsourcing
Organisations can gain a number of benefits by outsourcing or using a business process outsourcing company. Saving money. Most companies that provide BPO services are able to be able to…
Pitfalls of Business Process Outsourcing
Although the benefits can be extensive, there are many risks associated with business process outsourcing. Risk is seen as the biggest potential issue with BPO. Risk can be reflected in…
Steps to Planning a Business Process Outsourcing Strategy
You must be absolutely clear as to why you are considering business process outsourcing. Make sure that terms are defined, objectives are clear and that all parties know exactly…
Steps to a Business Process Outsourcing Agreement
Step one In the initial phase, an organisation must ask: Why are we seeking to work with a business process outsourcing service provider? What are the risks? Do the benefits…
FAQs
What is BPO? BPO means Business Process Outsourcing. How might it apply to my business? Business process outsourcing can be applied to most sizes of companies. In fact, many outsource…
Summary of Business Process Outsourcing
Business process outsourcing can be a very effective way of reducing costs and increasing efficiencies. It brings into play the skills and resources that a BPO company has but which…