What is Unified Communications?

In the Western world we rely heavily upon a vast array of technical devices in order to be able to communicate. These devices include PCs, laptops, telephones, mobiles, VoIP systems,…

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The Future of Unified Communications

The trend in this area is set to continue to develop and grow for a number of reasons. New and more effective methods of communication are constantly being developed, for…

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Why Unified Communications?

Unified communications technology automates, unifies, or integrates all forms of communications with the aim of improving and maximising processes that have previously been heavily dependent on human interaction. For example,…

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Benefits of Unified Communications

Unified communications enable personnel to focus on communicating with customers rather than the method of communication that they are using. Negates the need to rely on specific devices (mobile, PDA,…

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Pitfalls of Unified Communications

Unified communications is still in a relatively early stage of technological evolution and it is important to be aware that any equipment purchased now needs to be compatible with future…

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Steps to Buying Unified Communications

Step one Identify the needs of your organisation and users. Ascertain who uses what systems, mobiles, IM etc. and how they are used as well as individual or departmental requirements….

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Steps to Installing Unified Communications

It is highly recommended that you have a professional company install and support your unified communications system. Integrating a large number of disparate devices can be extremely complex and therefore,…

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FAQs

What is unified communications? Unified communications is a system that allows users to access data and communications such as voicemail, email, text, chat, phone and mobile, from one device. How…

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Summary of Unified Communications

Unified communications is a complex technology but set to be a massive growth area because of the many benefits that it can clearly deliver. Before embarking upon a unified communications…

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