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- Email archiving can have a high overhead and as a result costs because of storage requirements.
- Email must be archived regularly (it should be an automated process) otherwise it will be a wasted system.
- The system must be secure and only authorised personnel must be allowed to view the content in case of breach of the Data Protection Act and Human Rights legislation. This could be considered intrusive – as long as emails are marked ‘personal’ then it is reasonable to allow people some personal activities.
- The system must be ‘tamper proof’ to ensure that emails can not be accessed and altered.